SKU: 74747396807

Customer Relationship Management

Sale price$435.38 Regular price$483.75
Save 10%

Pay in installments of $120.94 with ShopPay, AfterPay and Klarna

Shipping Estimate
USA
  • USA
  • CAN

Ships within 48 hours · Estimated delivery Jul 30 - Aug 4

Promo Codes Available:

For Your Every Summer RSVP, with Code: SUMMER15

Description

Customer Relationship ManagementCustomer Relationship Management (CRM) emerged in the early 1990s as a technical, systems focused solution. Its importance grew significantly as system providers expanded their reach, and in parallel, the strategic value of CRM became increasingly recognized. This evolution highlighted that CRM was, fundamentally, a business model geared towards achieving sustainable profitability. Academic interest further amplified this shift in the early 2000s,

Customer Relationship Management (CRM) emerged in the early 1990s as a technical, systems-focused solution. Its importance grew significantly as system providers expanded their reach, and in parallel, the strategic value of CRM became increasingly recognized. This evolution highlighted that CRM was, fundamentally, a business model geared towards achieving sustainable profitability.Academic interest further amplified this shift in the early 2000s, solidifying CRM's standing as a universal business topic. The advent of online shopping profoundly re-engineered CRM, firmly centering the customer at the core of business operations. Despite this widespread recognition of its strategic importance and the emphasis on customer-centricity, the current reality for the vast majority of businesses is that CRM has not been fully adopted as a guiding business philosophy and a fully integrated operating model. Its potential has not been entirely grasped, leading to incomplete embrace and suboptimal implementation of robust customer relationship management strategies.The author directly addresses this challenge deconstructing CRM into its fundamental components, explaining the distinct roles and relevance of the 'C' (customer), 'R' (relationship), and 'M' (management) within the framework of customer relationship management. This practical guide is firmly rooted in a strategic framework, aiming to deliver clear, actionable insights and demonstrate how to convert these insights into tangible results. Written in an accessible, jargon-free style and enriched with illustrative case studies, the book provides concrete examples of how effective relationship management operates in practice. It serves as an immediate, practical reference for businesses seeking to develop and implement a comprehensive CRM strategy, fostering stronger customer relationships and driving business growth.

Shipping Notes
  • Free Standard Shipping on $100+ Orders to the USA.
  • Except Preorder products are shipped in 48 hours.
  • Delivery to the USA:
  1. Standard Shipping : 3-10 business days
  • If time is of the essence, please consider selecting expedited delivery for faster service.
Exchange/Return Notes
  • We offer a 30-day return/exchange service after receiving.
  • Final sale items are not eligible for returns or exchanges.
  • To process your return/exchange, please contact us at [email protected]
  • Please click here for more details>>> Return & Exchange Policy
SKU: 74747396807

Discover Niche Categories That Outsell

Top-Converting Item to Boost Your Average Order

4.7 ★★★★★
Based on 15 reviews
Sort
Highest Rating
Newest First
Oldest First
Product Reviews
S
Verified Purchase
SeedyROM
Louisville, US
★★★★★ 5
Incredible Quality, Incredible Results!!
AMAZING!! I use my Samsung Z Fold with a Maono Podcast Soundboard for podcasting. Having the phone charge from the soundboard power passthrough was inadequate to keep the phone charged, and generated "noise" in the path. I got the Anker 565 USB-C hub, and routed the power and signal through the Anker hub. WOW!! My phone remains fully charged throughout the podcast, there is ZERO "noise" in the signal, and I can actually do more than ever expected! The quality of Anker products has been proven with me Over and Over with every single product I have purchased. From high-end 240w USB-C cords, to Power Banks, Power Blocks, Bluetooth Earbuds & Headphones, across the board; I have never been disappointed! I highly recommend Anker, and specifically the Anker 565 USB-C hub!!
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on November 8, 2025
W
Verified Purchase
Wary one
Battle Creek, US
★★★★★ 5
Versatile with all the ports you’re looking for.
Compact and really expands your options. I was using one of the ports on the MacBook Pro M1 for a second display and the other for an external drive and then switching back and forth with the charger. This device does all that and only uses one of the ports. Plus there are multiple USB OLD STYLE still available. No external power appears to be necessary, although since I use the Mac power supply in the dedicated power in port I’d think there’d be no issue.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on April 7, 2026
J
Verified Purchase
J. Almeida
Lexington, US
★★★★★ 1
Good product, I suspect, if it works. (Also Marketing Needs Improvement)
UPDATE: Nope, it's just the hub. :( It's either defective or not a good product, which is unfortunate. The stutter issue has been resolved, but I can still not use the dock to push an image to my secondary monitor (1080p). I spent several hours this evening updating drivers for my Lenovo Thinkpad E15 Gen2 (AMD) without success. FYI: This laptop DOES support PD+DP through USB-C, something I confirmed before trying to go down the USB-C route in an attempt to replace my ancient Diamond USB-A dock. An image was never sent to my second monitor, whether connected via HDMI or DP through the hub. In all cases, the monitor IS recognized by Windows, so some information is being communicated, just not an image to the monitor. During every attempt, when the monitor was first plugged in, responsiveness in Windows would stutter, lag, and generally respond slowly to my KB+M inputs until, eventually, the laptop caught up and was OK. I am highly disappointed and am considering returning both products, but the USB-C dock is definitely returning. It would be nice, but I don't need a 100W charger. My hope of replacing my current USB-A dock is diminishing at the price point I was hoping for, so we shall see if it's up to the task of the new 2K monitor I have on the way and go from there. Original: Buyer be cautioned: The Anker 565 USB-C also needs power for itself, which is evident if you think about it, but it's not stated anywhere that I could find, and it may not dawn on you until things aren't working quite right. Lack of power could cause many issues I've read about in reviews. The issue: Mouse movement would stutter every 5-10 seconds. Though Windows recognized my HDMI monitor in Device Manager/Display settings, no image was sent to it through the Anker hub. Current theory: So, the manufacturer's 65W USB-C charger for my laptop cannot FULLY power the hub with one connected HDMI monitor, two USBs, and Ethernet through the USB-C hub. I did not test the two USB devices (Keyboard and headset) as there was little need once the stuttering began, which was immediate. I have an Anker Nano 100W arriving tomorrow, and I will update the review once I've re-tested. Suggestion: My ask to Anker would be to *estimate* the power draw of their dock and list it somewhere with many warnings, etc. If they wanted to go above and beyond and add averages for peripherals and the like, that would be amazing, but if not, I would understand, as I'm sure that information could become dated fast. A power warning would have prompted me to consider the power charging situation, and I may gone with one of their docks (About a $100 increase) instead. But now that I'm annoyed, I'll purchase a 100W charger that I can use for my work laptop and elsewhere as needed. :) They are still getting my money, but not as much. They make amazing products, but small details like this matter to me as a consumer.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on August 26, 2024
I
Verified Purchase
icsttt
Natrona Heights, US
★★★★★ 5
Anker 11 in 1 Docking station as a Starter.
This is an entry level addition to a PC. If more ports needed then the 14 in 1 or a powered Hub.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on June 3, 2026
T
Verified Purchase
Theodore Pankiewicz
Chelsea, US
★★★★★ 5
It’s worth it
They sick with the insurance they cllaim
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on June 1, 2026

recommand products