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Description
Extreme Networks ExtremeWorks Managed Services ResponsePLUS - Extended Service - 1 Year - Service Extreme Network Inc Ew Responsepls 4hr Ahr H34101The Extreme Networks ExtremeWorks Managed Services ResponsePLUS is your ultimate solution for maintaining a robust networking infrastructure. This tailored service ensures consistent operation, minimizes downtime, and enhances productivity across your organization. With a comprehensive 1 year service plan, you can rest assured knowing that your systems are supported 24 7 by a dedicated team of experts, providing swift responses to any issues that may
The Extreme Networks ExtremeWorks Managed Services ResponsePLUS is your ultimate solution for maintaining a robust networking infrastructure. This tailored service ensures consistent operation, minimizes downtime, and enhances productivity across your organization. With a comprehensive 1-year service plan, you can rest assured knowing that your systems are supported 24/7 by a dedicated team of experts, providing swift responses to any issues that may arise. Here’s why the ResponsePLUS service stands out in the crowded market of managed services.
- 24 x 7 x 4 Hour Support: Enjoy peace of mind with round-the-clock support. Our dedicated professionals are available at all times, ensuring rapid response to any service need, with a guaranteed 4-hour response time for parts replacement.
- Fast and Reliable Service Depot: Our service depot offers an efficient parts exchange process. You can trust that your equipment will be restored to operational status quickly, reducing potential delays and maintaining productivity.
- Flexible Electronic and Physical Service Options: Whether you prefer electronic or physical support, ResponsePLUS is designed for your convenience. Customize your service experience to suit your operational needs.
- 4-Hour Advance Parts Replacement: With our swift parts replacement guarantee, enjoy minimal disruption to your operations. We deliver replacement parts within 4 hours, ensuring that your systems operate smoothly.
- Comprehensive 1-Year Service Duration: Focusing on your core business is easier when you have a full year of managed service support. We will handle the maintenance and monitoring, ensuring reliable system performance throughout.
Technical Details of Product
- Service Type: Managed Services
- Service Duration: 1 Year
- Response Time: 4 Hours for Advance Parts Replacement
- Availability: 24 x 7 Support
- Service Subtype: Electronic and Physical
How to Install
- Begin by contacting our support team to initiate your service plan.
- Once your plan is activated, familiarize yourself with the reporting process for issues and requests.
- If you require parts replacement, provide the model details and issue description to ensure timely service.
- For electronic service, access your dedicated support portal to submit tickets and track the status of your service requests.
- Regularly review the service reports provided to maintain optimal performance and make necessary adjustments as needed.
Frequently Asked Questions
-
Q: What does the 24 x 7 x 4 Hour Service mean?
A: This means that support is available 24 hours a day, 7 days a week, with a guaranteed response time of 4 hours for parts replacement. -
Q: How do I request a service?
A: You can request a service by contacting our support team through your service portal or by phone. -
Q: What types of parts are covered under this service?
A: The service covers a range of networking components, including electronic and physical parts necessary for maintaining system performance. -
Q: Is training provided for using the service?
A: Yes, our support team will provide guidance on how to efficiently use the service and submit requests. -
Q: Can I extend my service beyond 1 year?
A: Yes, you can renew your service plan prior to the expiration of the current service term.
Shipping Notes
- Free Standard Shipping on $100+ Orders to the USA.
- Except Preorder products are shipped in 48 hours.
- Delivery to the USA:
- Standard Shipping : 3-10 business days
- If time is of the essence, please consider selecting expedited delivery for faster service.
Exchange/Return Notes
- We offer a 30-day return/exchange service after receiving.
- Final sale items are not eligible for returns or exchanges.
- To process your return/exchange, please contact us at [email protected]
- Please click here for more details>>> Return & Exchange Policy
4.2 ★★★★★
Based on 15 reviews
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Product Reviews
★★★★★ 5
Great headphones
Color: Black
So far im really enjoying these headphones, for the price I paid these are amazing. Significantly better than the slightly cheaper bluetooth headphones I usually get, twice the volume, base and sound quality. Its very light weigh and comfortable to wear too. Battery also appears to be exceptional, ive used it for hours now and the battery is still nearly full. Downloading the app is essential, it dramatically helps with improving and customizing the sound to your personal preference, the apps easy to install and use so there's no reason not too. Assuming these last awhile, its easily 5 stars for the price alone.
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Reviewed in the United States on May 5, 2026
★★★★★ 5
I AM IMPRESSED
Color: Black
The product arrived well packaged. There was a delivery delay but it was not horrendous and to be expected given that it was ordered during Parime Days,
The headphones arrived almost fully charged, Set up was relatively easy, but you really do need to use their app to complete the set up process. The app also allows you to change some settings and select equalizer settings that work for you.
The switches have a nice feel to them. They do have raised areas designed to help you find the correct switch by feel. There are times however when I find that it is easier to adjust the volume using the phone or I remove the headphone to make a change. This is a very subjective items so you may not have the same issue. No stars were deducted for that reason.
These are an on ear device. It was not uncomfortable to me, but it did take some getting used to and here again...Personal preference comes into play. On a warm and humid day you may experience some sweating where the ear cup rides on your ear. That may allow for some movement / shifting of the headphone depending on what you are doing. They may thus not work out well for use doing exercising as an example.
The sound quality is great at this price point. I have Bose ear buds. The sound from this device is not Bose quality and you should not expect it to be Bose quality. It is good to very good however. The equalizer settings allow you to control all five typical equalizer settings PLUS a separate adjustment for th4 bass.
Paring was easy and fast. The connection remains stable most of the time. There is a selection that allows you to select either top quality sound or a more stable connection. I chose sound quality an the vast majority of the time the connection was stable with no noise present. There may be times however, that due to local conditions / interference you may have a little popping or very brief drop out. I have worn these headphones a LOT since they arrived and while I have experienced that, it was very limited. Now I also have a lot of electric / electronic devices in use on my property and that will may explain what I experienced. I did have some interference from some household devices when I wass very close to them.
The battery life seems to be very good. I have worn m for several hours and the voice system still indicates 100% at startup. Unlike my Bose products the battery monitoring system is not linear where it will call out 100%, 90%, 80%b etc... It may call out 100% until the battery hits 50% (As an example) and then te voice system will drop from stating 100% to 50%. I do not see that as an issue or negative given the very long stated by the manufacturer battery life, and I have no disagreement with their claims about battery life aty this point in time,
So again...Thus far I am very pleased with the fit, quality, and sound quality of these headphones. Do bed aware that tey are NOT noise cancelling. There will be some outside noise reduction dur to the ear cups of course.
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Reviewed in the United States on July 31, 2024
★★★★★ 5
Battery lasts a long time
Color: Black
Very nice headphones really really like them they have great sound adjustable app to adjust the settings on the earphones has great Bass not loud bass great Bass and charge time last is forever great value for your money easy to set up make sure you download the app you can change a lot with them charge time about an hour but it lasted for like a week for me and I use it like 2 hours a day
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Reviewed in the United States on April 22, 2026
★★★★★ 4
Great no-frills Bluetooth wireless headphones
Color: Blue
I did not read the description carefully. It states what devices these headphones are compatible with and "desktop computer" is not one of them. I called Sony and they told me they will work with almost any modern device that has Bluetooth connectivity. I easily wirelessly connected them to my desktop computer and they work great. Strangely the user guide gives instructions on how to use them with Mac and Windows computers, so read the user guide/manual that is linked in the description. If you want to use any of the functions of the Sony Headphones Connect app you will need a compatible phone. If you do not use the app (not compatible with computers) they function as a basic pair of wireless headphones. All rather confusing and the Amazon description does nothing to clear it up.
With that being said I connected it easily to my desktop computer. I am no audiophile and do not need a $400 pair of headphones. To me they sound great especially for the inexpensive price. They are NOT noise cancelling headphones and I did not want noise cancelling. They are "on the ear" headphones meaning they are about the size of your ear and press your ears against your head creating a bit of a seal keeping some exterior noise out. Works fine, but if you wear eyeglasses and wear the glasses and the headphones at the same time after a few hours it can become uncomfortable as the headphones press your ear against the arm of the glasses and the arm of the glasses into the side of your head.
The charging port on the headphones is USB C and they come with a USB A to USB C cable but no charging brick. I connected mine to my computer with a USB C to USB C cable and it charged fine. 50 hours of playtime on one charge is great.
One star for a confusing and unclear Amazon description. 4 stars for a good basic pair of headphones that works with almost any modern Bluetooth device, albeit without the functions of the Sony app (unless you are using it with a compatible phone).
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Reviewed in the United States on December 12, 2025
★★★★★ 5
Lightweight, great sound and beautiful color.
Color: Cappuccino
I absolutely love these headphones. The color is great, they're lightweight, feel great on my ears and head. They're great quality and love that they twist down when testing then on my neck so they're not hitting my face. I would recommend this product!
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Reviewed in the United States on May 16, 2026
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