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Description
Hewlett Packard Enterprise Hpe 1y Pw Tc Bas Wcdmr Msa 2042 Stg SvcThe HPE Pointnext Tech Care Basic with Comprehensive Defective Material Retention is an essential post warranty service that provides peace of mind and support for your HPE equipment. This one year warranty is designed to enhance your investment by ensuring that your hardware operates at peak performance with minimal downtime. With expert on site service and quick parts replacement, you can focus on your business while we handle your technical needs.
The HPE Pointnext Tech Care Basic with Comprehensive Defective Material Retention is an essential post-warranty service that provides peace of mind and support for your HPE equipment. This one-year warranty is designed to enhance your investment by ensuring that your hardware operates at peak performance with minimal downtime. With expert on-site service and quick parts replacement, you can focus on your business while we handle your technical needs.
- Comprehensive Coverage: Enjoy a full year of post-warranty support that includes parts and labor, ensuring your equipment remains operational without incurring additional costs.
- Next Business Day Service: Benefit from a rapid response time with next business day service for parts replacement, minimizing interruptions to your business operations.
- On-Site Support: Access to knowledgeable technicians who can provide on-site support ensures that problems are resolved quickly and efficiently, right at your location.
- Defective Material Retention: The service includes comprehensive defective material retention, allowing you to retain defective parts for analysis or compliance, enhancing your operational integrity.
- Cost-Effective Maintenance: Reduce inventory and maintenance costs with a service that helps maintain your equipment's reliability and performance.
Technical Details of the Product
- Service Duration: 1 Year
- Service Level: 9 x 5 (9 hours a day, 5 days a week)
- Response Time: Next Business Day for parts and labor (within 100 miles distance from customer site)
- Service Includes: On-site maintenance, parts replacement, and labor services
How to Install
To take advantage of the HPE Pointnext Tech Care Basic service, simply follow these steps:
- Purchase the HPE Pointnext Tech Care Basic service along with your equipment or as an add-on post-warranty support option.
- Make sure to register your service by visiting the HPE service portal and providing the necessary equipment details.
- Once registered, you will receive a confirmation email with instructions on how to access support when needed.
- If you encounter any issues, contact HPE support directly via the provided support channels.
Frequently Asked Questions
-
What does the HPE Pointnext Tech Care Basic service cover?
The service covers on-site support, parts replacement, and labor for HPE equipment, ensuring service continuity after the warranty period. -
How quickly can I expect service?
With next business day service, you can expect parts and labor to be available within one business day for locations within 100 miles of the service center. -
Can I retain defective parts after replacement?
Yes, the Comprehensive Defective Material Retention feature allows you to keep defective materials for further analysis or compliance purposes. -
Is this service available for all HPE equipment?
The service is designed for various HPE equipment; however, it is recommended to verify compatibility with your specific models during the purchasing process. -
How do I contact support if I need help?
You can contact HPE support through the official HPE service portal or via the contact information provided in your service confirmation email.
Shipping Notes
- Free Standard Shipping on $100+ Orders to the USA.
- Except Preorder products are shipped in 48 hours.
- Delivery to the USA:
- Standard Shipping : 3-10 business days
- If time is of the essence, please consider selecting expedited delivery for faster service.
Exchange/Return Notes
- We offer a 30-day return/exchange service after receiving.
- Final sale items are not eligible for returns or exchanges.
- To process your return/exchange, please contact us at [email protected]
- Please click here for more details>>> Return & Exchange Policy
4.2 ★★★★★
Based on 28 reviews
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Product Reviews
★★★★★ 5
Commercial grade divider suitable for many needs
Color: Beige, Size: A-132''W-6 Panel
This item will be used at a future event where we need to separate a single locker room into two large areas, without any construction. This divider is perfect for the job because the partitions can be 1 to 6 panels and it will roll into place. When the event is over, the divider will fold/roll away and the locker room will return to its original design.
The unit is very heavy, which will ensure that it is sturdy and stable. All the components arrived, wrapped in plastic to prevent damage. The screen material is a woven polyester in a cream color that will occlude any visibility but it may be possible to see shadows on the opposite side. The height is about 6ft, which would require a very tall person to "peep over" the divider.
I needed a quality unit for this project and the frame, screens, and mobility will meet the needs. The divider is not the same as the small decorative dividers -- it is more of a commercial grade product, yet tasteful. If you want/need a small divider as an accent piece, this is not the best choice. This item could be used in a medical office, treatment/massage room, to divide an office room into two, or block a hallway in a building.
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Reviewed in the United States on December 2, 2025
★★★★★ 2
Flimsy
Color: Grey, Size: B-88''W-4 Panel
Would not recommend
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Reviewed in the United States on April 14, 2026
★★★★★ 5
Great option for a professional looking backdrop
Color: Black, Size: B-102''-3 Panel
I decided to try these wall dividers for my home office space since it does not have a door. I wanted to have my video calls without the rest of the room in the feed to give it a more professional feel. These being on castors make them super easy to move into position and roll off to the side when not in use. They are stable, much more than the folding screens I have tried in the past. That they are connected by the middle piece and not the top/bottom of each other allows you to adjust the positioning to your needs. Overall, this did exactly what I needed and was an affordable option. I also like that they are highly portable: if you want to take them for a booth or event, the poles all disassemble into manageable lengths that easily fit in a car and take very little time to set up again. The only thing I would change is to include a bag to store them in for transportation.
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Reviewed in the United States on November 17, 2025
★★★★★ 5
Nice and strong
Color: Black, Size: Wheel-6 Panel
Nice and strong, tedious, putting together, but very good quality
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Reviewed in the United States on March 17, 2026
★★★★★ 5
if you are going to be moving them a lot, buy something more sturdy.
Color: Black, Size: Wheel-6 Panel
I use these at our churchc.
They are pretty good, not terribly study and the screw that hold the faabric have pulled out in a couple of places.
But they wqould work especially well if you were not constantly moving them as we do.
They are a bit of a pain to assemble.
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Reviewed in the United States on January 20, 2026