Custom Window or Mirror Decal Printing in Melbourne

--Important Information---

-Frames, background cardboard, and other accessories depicted in the photos are not included in the purchase.

-After checking out, kindly include your custom text, desired colour, and font style in the "Personalization" section. You can refer to the colour and font style charts available on this listing. Please note that your order will be put on hold until we receive the complete information mentioned above. It's important to provide this information promptly as we cannot be held responsible for any delays caused by incomplete details.

-The height of the decal is dependent on factors such as the font, custom text, and the width you have selected. If you would like to know the precise height of your decal, please feel free to contact us. Our team will be delighted to provide you with the actual height measurement for your specific decal.

-If you need decals of custom sizes, please feel free to contact us.

-The price displayed in the listing is for a single line of text. If your custom wording requires multiple lines, the price may vary. Please contact us for details before placing your order.

-The price displayed in the listing is for text only. However, we also offer the option to include custom images and/or logos. For more information about pricing and details, please reach out to us before placing your order.

-You have the option to choose multiple fonts and font sizes at no extra charge. Additionally, you can opt for multi-colour, which incurs an additional fee. Please get in touch with us for more information.

-If you prefer a custom font, kindly provide us with the font name.

-If you prefer, you have the option to provide us with your own design. We welcome custom designs and will gladly work with you to bring your vision to life.

-For longer texts, each individual letter will be smaller due to the fixed width of the sticker. We highly recommend selecting a wider width from this listing for optimal results.

-Decals will be pre-cut, if necessary, to fit the envelope without affecting their functionality. Alternatively, they can be dispatched using a paper tube without pre-cutting, but this option incurs an additional fee. Please reach out to us for further details.

-Typically, this item will be created and shipped within 1-2 business days upon receiving payment. We are pleased to offer rush order services as well. If you require your order to be expedited, we will ship it within 1 calendar day. However, please note that rush orders incur an additional fee. For more information and details regarding rush orders, kindly contact us before placing your order.

-Standard post, which is free of charge, typically takes 4-7 business days for delivery (excluding 1-2 business days turnaround time). If you prefer faster delivery, express post is available as an option. Express post usually takes 2-4 business days for delivery (excluding 1-2 business days turnaround time). You can select express post during the checkout process.

-Please note that our removable vinyl is not suitable for high-pressure car washing. Additionally, to prevent the adhesive from becoming milky (except for crystal etch decals), please avoid wet application.

-Please take note that if you are planning to use the product internally, it is important to consider that many walls are painted with finishes that have a Teflon coat. In such cases, vinyls may have difficulty adhering to acrylic painted walls, especially if they have been recently painted or contain Teflon in the paint. We recommend conducting a suitability test on the wall prior to installation to ensure proper adhesion.

---How do you install a vinyl sticker---

You will need a level, a cloth, squeegee or credit card, and a hair dryer for more advanced installations.

1. Prepare Your Surface and Decal

Use a damp cloth to clean your surface. Let the surface dry completely before proceeding. This step is important because surfaces have dust particles and residue that could affect the adhesion of the decal.

Lay your vinyl sticker flat on a hard surface. Use the squeegee to flatten any rolls or wrinkles. Flip it over and repeat the process. If your decal curls up, you can weigh it down with books.

2. Position the Decal on the Surface

Use painter’s tape or masking tape to position the decal on the surface. This allows you to preview the arrangement and it’s location on your wall. We also suggest using a level to make sure the decal is straight. If you do not have a level but do have a smart phone, there are several free smart phone apps that will turn your phone into a level.

After you have achieved your desired placement of the decals, place a long strip of tape across the middle of the shortest distance of the decal(s). Then remove any additional tape that was used for previewing the arrangement.

3. Transfer the Decal to the Surface

With the decal taped to the surface, slowly peel the backing paper away from one side. The vinyl should stick to the transfer film on top. Peel until you reach the center and then cut away the backing paper. (It helps to have a friend to help with the cutting but it is not necessary.)

4. Smooth the Decal

Using the squeegee or a credit card, start from the center and use a smooth and firm motion to burnish the decal onto the wall. Slowly work your way from the center to the outer edge of the decal. Remove the long piece of tape and repeat the process on the other side. Remember to work from the center outward to avoid air bubbles.

5. Remove the Transfer Film

The decal is now on the surface, but the transfer film is covering it. Begin at one of the top corners and SLOWLY peel/roll the film down onto itself and away from the decal.

Be careful not to peel the film away at a 45-90 degree angle as this will pull the decal away from the surface. If any part of the decal begins to come off the surface, stop and rub the transfer film back down on that section with your squeegee or fingers until that portion of the decal adheres.

Note: If the transfer film won’t release the decal onto your surface, take a damp sponge onto the back of the paper to moisten it and help release the adhesive.

---Delivery---

We ship all items exclusively within Australia. All orders will be dispatched via Australia Post at no additional cost within 1-2 business days upon receiving payment. If you require rush order services, kindly reach out to us for more details prior to placing your order.

Standard post, which is free of charge, typically takes 4-7 business days for delivery (excluding 1-2 business days turnaround time). If you prefer faster delivery, express post is available as an option. Express post usually takes 2-4 business days for delivery (excluding 1-2 business days turnaround time). You can select express post during the checkout process.

Please be aware that there might be occasional delays with Australian Post regarding order deliveries. If the estimated delivery date shown on Etsy is close to the day when the items must arrive, we highly recommend selecting Express Post after checking out to ensure timely delivery.

Prior to making your payment, please ensure that your postal address is accurate. In the event that the item is returned to us by Australia Post due to an incorrect postal address, there will be a charge for a second delivery or, if you prefer to cancel the order, a partial refund will be issued. However, please note that if the item is lost due to an incorrect postal address, no refund can be issued.

If there is no one available at your residence, your item will be delivered to the nearest post office for your convenience. Please make sure to collect it promptly and bring your identification along for verification. If the item remains unclaimed after 10 business days, it will be returned to us. In such cases, a second delivery will incur postage charges or, if you prefer to cancel the order, only a partial refund can be issued. It is important to note that if the item is lost due to no one claiming it, no refund can be issued.

---Returns & Refund---

To initiate a return, please contact us before proceeding. It is essential to return the items within 30 calendar days from the ship date received, ensuring that they are unused and still have all original tags/labels attached.

Upon receipt of the returned item and confirmation that it meets the specified conditions, we will issue a refund for the purchase price through your original payment method. Please note that if your reason for returning is a change of mind, Express Postage (if applicable) cannot be refunded.

If you decide to return an item due to a change of mind, you will be responsible for any associated return costs. However, if the item is faulty or incorrectly described (we sincerely apologise for any inconvenience caused), we will refund the purchase price, Express Postage (if applicable), and cover the return costs.