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Description
HPE Pointnext Tech Care Essential Service - Extended Warranty - 3 Year - Warranty l350 Gen10 SvcProtect your HPE investment with the HPE Pointnext Tech Care Essential Service an extended 3 year warranty designed for the L350 Gen10 family. This proactive support experience goes beyond traditional break fix, giving IT teams direct access to product specific specialists, rapid incident handling, and guidance to optimize operations. With 24 7 phone support, multiple service channels, and fast on site parts replacement, Tech Care helps minimize
Protect your HPE investment with the HPE Pointnext Tech Care Essential Service — an extended 3-year warranty designed for the L350 Gen10 family. This proactive support experience goes beyond traditional break/fix, giving IT teams direct access to product-specific specialists, rapid incident handling, and guidance to optimize operations. With 24/7 phone support, multiple service channels, and fast on-site parts replacement, Tech Care helps minimize downtime and maximize the value of your hardware and software investments.
- 24/7 access to HPE product specialists via telephone, expert online chat, and moderated forums, ensuring rapid guidance and issue resolution around the clock.
- Proactive operational guidance that helps teams reduce risk and improve efficiency beyond reactive maintenance.
- Multi-channel support, including telephone, real-time chat, moderated forums with defined response times, and automated incident logging for streamlined workflows.
- 4-hour parts and labor service response time to keep your critical systems online with minimal disruptions; on-site support available where applicable to expedite repairs.
- Extended 3-year coverage with parts replacement and labor support, delivering dependable maintenance, peace of mind, and predictable budgeting for your Gen10 environment.
Technical Details of HPE Pointnext Tech Care Essential Service - Extended Warranty - 3 Year - Warranty l350 Gen10 Svc
- Service duration: 3 years
- Coverage: Parts replacement and labor for covered hardware and software issues
- Response time: 4-hour parts and labor service response
- Support channels: 24/7 telephone support, expert online chat, moderated forums, and automated incident logging
- Access model: Direct access to product-specific HPE specialists for guidance and troubleshooting
- Delivery model: Proactive and reactive support designed to maximize uptime and performance
- On-site service: On-site parts replacement and labor where applicable
How to install HPE Pointnext Tech Care Essential Service - Extended Warranty
- Purchase and activate the HPE Pointnext Tech Care Essential Service as an extension to your existing L350 Gen10 warranty or during initial deployment.
- Ensure your device(s) are registered under the correct model (L350 Gen10) and confirm the 3-year service duration with your HPE representative.
- Configure service options so that 24/7 support channels, incident logging, and chat access align with your IT operations and escalation processes.
- Keep your product identifiers handy (model, serial, and purchase details) to facilitate prompt eligibility checks and faster incident routing.
- Use the supported channels (phone, chat, forums) to log incidents, request guidance, and receive status updates, with the assurance of rapid 4-hour response for parts and labor when applicable.
Frequently asked questions
- What does HPE Pointnext Tech Care Essential Service cover? It provides a 3-year extended warranty with parts replacement and labor, 4-hour response for parts and labor, and access to HPE product specialists via multiple support channels for proactive guidance and rapid issue resolution.
- How can I contact support? Support is available 24/7 by telephone, with additional options for expert online chat, moderated forums, and automated incident logging to streamline requests and updates.
- Is on-site service included? Yes, parts replacement and labor are provided, with on-site service available where applicable to speed repairs and minimize downtime.
- Can I renew or extend beyond 3 years? The provided description specifies a 3-year duration; renewal options or extensions beyond 3 years are not detailed here. Please consult with your HPE representative for availability.
- How does this help my organization? It reduces downtime risk by offering proactive guidance and rapid access to specialists, while delivering predictable budgeting through a fixed 3-year warranty with fast incident response.
Shipping Notes
- Free Standard Shipping on $100+ Orders to the USA.
- Except Preorder products are shipped in 48 hours.
- Delivery to the USA:
- Standard Shipping : 3-10 business days
- If time is of the essence, please consider selecting expedited delivery for faster service.
Exchange/Return Notes
- We offer a 30-day return/exchange service after receiving.
- Final sale items are not eligible for returns or exchanges.
- To process your return/exchange, please contact us at [email protected]
- Please click here for more details>>> Return & Exchange Policy
4.9 ★★★★★
Based on 13 reviews
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Product Reviews
★★★★★ 4
Very nice but -
Color: Black, Size: 64 oz
Got it today. Just put it to use and made some cold brew. Looks nice and sturdy and doesn’t leak. Has a great large capacity to make a lot of cold brew. Lid closure is great and seals nicely. Very easy to use and user friendly. The plastic material is very thick feeling so that tells me it will withstand quite a bit. I like it so far.
My only issue is as soon as I opened the box and pulled the spoon out, it was broken. The bottom stand is completely broken and barely stands up. So that’s disappointing. Otherwise, seems very nice.
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Reviewed in the United States on March 9, 2026
★★★★★ 5
Reliable and Easy to Use Cold Brew Coffee Maker
Color: Black, Size: 40 oz, Color: Black, Size: 40 oz
This cold brew maker is easy to use and does the job well. I get smooth coffee every time without bitterness. The size is good and fits in my fridge without taking much space. The filter works well and keeps most of the grounds out of the coffee.
Cleaning is simple and does not take much time. The build feels solid for daily use. I like that I can control how strong the coffee is by changing the water and coffee ratio.
One thing to know is that you need coarse ground coffee for best results. (I use Bizzy coffee) Letting it steep longer makes the flavor better. It is not insulated, so you should keep it in the fridge while brewing.
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Reviewed in the United States on February 7, 2026
★★★★★ 5
Best cold brew brewer out there
Color: Black, Size: 40 oz
One of my favorite purchases in a long time. This coffee maker is just a perfect size and it can be put in the fridge in any direction, on its side, on its top, whatever. It does not leak and it's very easy to clean. Just a superior product all the way around.
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Reviewed in the United States on March 25, 2026
★★★★★ 5
Great cold brew maker!
So far this has been a big improvement from a different brand cold brew maker I had. It is simple and easy to used doesn’t leak. The coffee comes out tasting great! It has a smart design that works well. It’s a great deal for how well it works. It is big enough to last all week but not take up to much space in the fridge.
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Reviewed in the United States on October 27, 2025
★★★★★ 1
Air gets trapped in the filter so it won’t fully steep
Color: Black, Size: 40 oz
Filter doesn’t let air out. It’s weird about all these positive reviews bc I tried cold brewing tea two times overnight but the filter holes are so small that basically it traps a large air bubble inside with the tea leaves. The water was barely steeped. It was weird enough to the point where I thought there must be a clear film on the filter that I hadn’t removed. When I loosen the lid all do the air rushes out and it fills w water, but when you tighten the lid any air inside with your grounds/leaves is trapped and prevents steeping. I kept thinking it was me based on all of these positive reviews but I could not prevent the massive about of air from getting trapped in the filter. If they made the holes bigger (not too big to let grounds out but currently you could mistake it for plastic film) then it would’ve been perfect. Nice size and about what I’d drink in a day or so. Change the filter hole size to let air flow out and I’ll buy it back!
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Reviewed in the United States on May 16, 2026